Service StandardsWhat You Need to Know from Your Top Lube Center Service AdvisorCommerce drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.If your servic... Read More Posted in Service Standards on May 31, 2020 Arrive Alive in CommerceWe've all seen drivers do crazy things while driving to or from Commerce. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enormous coffee mug. It's a wonder we even dare drive on Michigan roads.The truth is that a... Read More Posted in Service Standards on February 11, 2019 What Commerce Customers like About Us at Top Lube CenterA big part of the service we provide at Top Lube Center for our Commerce customers is education. We want you to feel confident with your service decisions.And we're always open to questions from our valued Commerce area customers. Even though we try to be proactive in our Top Lube Center automot... Read More Posted in Service Standards on May 01, 2018 Commerce Customer Detective WorkOne might say the most challenging part of being an automotive service technician at Top Lube Center in Commerce is diagnosing a problem before it can be fixed.Cars in Michigan are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's ch... Read More Posted in Service Standards on November 27, 2017 Speak Up: Talking with Your Top Lube Center Service AdvisorAbout 80% of the vehicles on Commerce roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performing as well as they could be - thousands right here in Michigan. Some of the maintenance issues are minor. ... Read More Posted in Service Standards on January 09, 2017 Questions to Ask Your Commerce Service AdvisorWe find that a lot of Commerce drivers are a little tentative when they talk with their automotive advisors. They want to ask questions, but don't want to be embarrassed or seem pushy. Cars are very complicated and there's more to know about them than most of us have the time to learn. Maybe it... Read More Posted in Service Standards on December 25, 2016 Ethics of Automotive Repair in CommerceWe're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Commerce automotive service and repair industry hasn't been given a pass either.Unfortunately,... Read More Posted in Service Standards on February 20, 2016 Ethics of Automotive Repair in CommerceWe're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Commerce automotive service and repair industry hasn't been given a pass either. Unf... Read More Posted in Service Standards on November 26, 2015 Your Well Trained Technician At Top Lube CenterWhen your SUV has a problem, or just needs some routine service, you might get a little nervous. Your car’s so important to your life in Commerce, you need to back on the road as soon as possible – with the problem fixed right the first time. If you’ve ever checked into some of the ... Read More Posted in Service Standards on November 19, 2015 On Board Diagnostics For Your SUVMake an appointment with Top Lube Center to have your on board diagnostics analyzed. 2205 N. Pontiac Trail Commerce, Michigan 48390 248-438-6173 Today we're going to talk about on-board diagnostics and the questions we hear from folks around Commerce Michigan who need answers about ... Read More Posted in Service Standards on February 26, 2015 |
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